Frequently Asked Questions
We’ve provided some of our programs frequently asked questions below, Please feel free to contact us under the “Contact” tab if you need further information.
IS YOUR CENTER LICENSED?
Yes, Laugh & Learn is a fully licensed Childcare facility through Interior Health.
IS THERE A REGISTRATION FEE?
At time of registration a $100 non-refundable admin fee will be charged. This fee secures your spot at Laugh & Learn.
IS THERE A WAITLIST?
Yes each program only has a waitlist of 10 spaces for each school year/term. Where if families withdraw during the term, to be on it your child must be of age to attend.
WHEN ARE MONTLY FEES DUE?
Upon registration, Laugh & Learn requires a completion of a signed Fee’s agreement form and a Secure Placement Fee which is applied to the last month of enrollment. Parents and guardians will be invoiced via email/QuickBooks on the 25th of the month prior of childcare, and by the 1st of the month they are due. After the 1st of the month late fee policy will be in effect.
WHAT DO I DO IF I NO LONGER NEED CARE?
If you no longer require care our services, a 30-day written notice is required (from the 1st to the 1st) For Example: if you would like to discontinue services October 1st, notice must be given prior on or before September 1st) If you choose to remove your child from Laugh & Learn before the 30 days is up, the secure placement fee will be used and not refunded.
IF I AM GOING AWAY FOR A MONTH OR DECIDE TO TAKE A HOLIDAY AND DON’T NEED CARE, DO I STILL HAVE TO PAY FOR THE TIME I AM AWAY?
Yes, in order to secure your child’s space, you need to pay even when you wish to take a holiday. We are unable to enroll another child while you are away as this spot is secured for your child for the school year program length.
WHAT ARE THE HOURS EACH PROGRAM IS OPEN?
3-5 Year Group Care: 9:00am-3:00pm Monday to Thursday
Before School-Aged Care: 7:00am-8:30am
After School-Aged Care: 3:00pm-7:00pm
No School Friday Care: 8:30am-5:30pm
School Aged Winter/Spring Break Camp: 8:30am-5:30pm
WHAT ARE THE AGE GROUPS FOR EACH PROGRAM?
3-5 Year Group Care: 3-5 year old’s
School Aged Program: 5 years old (must be in kindergarten)- 10 Years old
HOW MANY CHILDREN ARE ALLOWED IN THE PROGRAM?
The 3-5 Year Group Care is licensed for 16 children, and the School-Aged Program is Licensed for 20.
WHAT IS YOUR STAFF TO CHILD RATIO?
3-5 Year Group Care is 1 teacher to every 8 children. The School Aged program is 1 teacher to every 10 children.
WHAT IS YOUR COVID-19 POLICY?
Please see our policies in our Parent Handbook.